- Gymspace Pty Ltd ACN 625 532 809 (“Gymspace”, “we” or “us”) respects your right to privacy and the need to protect your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles set out in that Act. By using our website www.gymspace.com.au (“Website”), you will be giving us your personal information which you agree we can use in accordance with this privacy policy.
- Collection of your Personal Information. A reference to personal information means information containing your identity. The personal information that may collected by us about you includes your name, date of birth, address, account details, gender, contact details, and any other information we may need to adequately identify you.
Why we collect your information. We collect personal information about you which is reasonably necessary:
(a) to identify you
(b) to receive information about our services
(c) to provide you with any documents, update your records or other information you may require in connection with your use of the Website
(d) to respond to your requests or enquiries
(e) to supply you with our products and services
(f) for purposes of direct marketing or to send marketing materials about our products and services or that of our business partners.
- How we hold your personal information. We hold personal information in hard copy and electronic formats. Our technology and security procedures are of a standard reasonable to protect your personal information from misuse, disclosure and unauthorised access. We may electronically store the personal information we hold about you within or outside of Australia. We may collect your credit card information in order to process transactions requiring payment with your credit card. We do not store or retain your credit card information on our servers. However, your credit card details may be retained by payment gateways such as PayPal or Stripe. These gateways have their own privacy policies for the protection of your personal information.
Use of your personal information. We use and disclose your personal information for the purpose for which it was disclosed to us, including the reasons set out in paragraph 3. For example, we may from time to time use your personal information:
(a) to communicate with you
(b) to provide you with our products and services
(c) to do all things necessary in connection with the management of the Website or the provision of our products or services or the improvement of our Website or services
(d) to make offers regarding new products and services
(e) as data (that does not include your personal information) about your feedback regarding our services for research and marketing purposes.
You may also at any time opt-out from us sending you emails.
Disclosure of Personal Information. We may disclose your personal information to:
(a) our contractors, consultants, advisers, associates, partners and related entities
(b) to third parties who act on our behalf to carry out business activities in connection with the Website
(c) where we are authorised or required to do so by law, by court order or the requirements of any regulatory authority
(d) to any other party that you have given us consent to do so.
Prior to disclosing your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that the person or organisation also has a commitment to protecting your personal information by having a privacy policy.
- Direct marketing communications. From time to time we may use your personal information to contact you with promotional materials, marketing, informative updates, newsletters, and other information that may be of interest to you and third parties. If at any time you decide you no longer wish to receive such information and communications from us, you can unsubscribe by emailing us.
- Accessing and Updating Personal Information You may access your personal information that we hold about you at any time. Please inform us as soon as possible if any of your personal information changes. Users who would like to request access to, or update, their personal information should contact us.
- Log information and cookies The Website may collect internet log information such as your IP address, browser type and language, access times and referring website addresses. On your first visit to the Website the server may record your information in cookies to enable us to identify you, to authenticate your details, to track and record the pages you viewed and when you viewed them and to collect aggregated data. We may use cookies to help us improve your experience with the Website and to ensure that it is easy to navigate.
- Additional Information If you would like information about our privacy policy or if you are dissatisfied with how we have dealt with it, you may contact our Privacy Officer at: Privacy Contact Officer, Gymspace Pty Ltd, Phone: 0414 815 732, Email: support@gymspace.com.au
If you are not happy with the response from our Privacy Officer you may make a complaint to the Privacy Commissioner which can be contacted via the Office of the Australian Information Commissioner website (www.oaic.gov.au) or on 1300 363 992.